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Answers to Common Questions about Our Services and Policies
Popular Questions
There are many ways to book the ride with us. you can book through with our "Shuttlme" app or call over customer care.
Our application is available on both Google play store or Apple app store. you can download it and for sign up follow the instructions.
Yes, we are fully licensed. All our vehicles are also insured.
Yes, You can book prior to your journey through our app or call to our customer care.
Yes, you can. you can book the return ride at the same time when you are booking your 1st ride.
This could be due to a number of reasons, most commonly a misspelt email address.
If this happens to you please contact our office via Online Chat or call on 01737 760076 and we will deal with your booking as quickly as possible.
Yes, as all bookings are pre booked we can provide a 24hr service.
No, in compliance with UK law Roadrunners operates a strict non-smoking policy in all their vehicles
There are number of ways to track you cab. once you booked the ride with Roadrunners. you will get a confirmation text along with the tracking link. you can also track on app when you book taxi through the app.
if you cancel your ride prior to your booking time you will get fully refund. You just needs to call our customer care department.
Yes, it is. Our app is free to download. you can download our app and register yourself to make an account. That's it. you are all done to book your ride with us
yes you can, you just need to give us the destination details. we were set all setup for you.
We take both cash and cards. We also accepts credit card and American express.
You have different question?
Reach out to our customer support team for prompt and reliable assistance.
The Easiest Way to Book Your Ride Download Our App for Instant Access
Booking a ride has never been easier! With the Shuttlme app, you can request a taxi in just a few taps. Enjoy fast, reliable, and hassle-free travel anytime, anywhere. Download now and ride with ease!




Bringing Countless Smiles through Our Taxi Rides
At Shuttlme, we go beyond just transportation—we create joyful journeys! With our reliable, comfortable, and safe taxi services, we ensure every ride brings convenience and a smile to your face. Whether it’s a daily commute or a special trip, we’re here to make every moment on the road stress-free and enjoyable.
Satisfaction Rate
Years of Experience
"The driver was punctual, and the ride was smooth. What stood out was their attention to detail and willingness to accommodate my specific needs."
"The driver was professional and friendly, and the vehicle was clean and comfortable. It's clear that they prioritize customer satisfaction."
"I've experienced shuttlme friendly approach on multiple occasions. shuttlme have become my go-to choice for all my transportation needs."
"shuttlme service is nice, with friendly drivers and well-maintained vehicles. They truly go the extra mile to ensure every ride is comfortable and enjoyable."
"shuttlme commitment to excellence is evident, prioritize customer satisfaction, making them the best choice for reliable and enjoyable rides."


